Privacy Policy for SmartPetLaviax

Last updated: 2025

Introduction

Welcome to SmartPetLaviax. We value your privacy and are committed to protecting your personal information when you visit our website smartpetlaviax.com and use our AI smart pet devices and related services.

Information We Collect

We may collect personal data you provide directly, such as your name, email address, postal address, phone number, and device usage details. We also gather technical data automatically, including your IP address, browser type, operating system, and interaction logs to enhance device performance.

How We Use Your Information

Your information helps us deliver and improve our AI pet device features, provide support, send updates, and tailor your experience. We do not sell or rent your data to third parties.

GDPR Rights

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). You may request access to your data, correction of inaccuracies, restriction of processing, data portability, or object to processing. To exercise these rights, please contact us.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your device, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling necessary cookies may affect site functionality.

Data Security

We implement measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission is completely secure.

Third-Party Services

We may use trusted service providers for hosting, analytics, and support. These partners adhere to strict confidentiality and security standards.

Contact Us

If you have questions about this policy, please contact us by phone at +41762385953, by mail at Rämistrasse 101, 8092 Zurich, Switzerland, Business ID CHE-986.141.909, or via our contact form.